5

Your vehicle will be in good hands!

5

My cute and smart uncle alwayyysss keeps my car in good shape ❤️❤️❤️

5

These guys are what Americas small businesses used to be. Honest craftsmen. I have never had better service at any automotive repair shop ever. I'm 58 and I've had a lot of vehicles. Had to have my transmission rebuilt and through the process they kept me informed of what needed to be done, how much it would cost and how long it would take. They gave me breaks where they could and kept the service price reasonable. I highly recommend these guys. If your looking for Honest Motorheads that know what they are doing at a fair price look no further.

4

It's a very painful thing to realize your transmission is shot. Transmasters prices are in line with most other transmission places. Let's face it you aren't gonna find a bargain when dealing with your transmission. Tom gave superior service and kept all his timeline promises even though it was Thankgiving week. This wasn't a fun thing to have to deal with but Transmasters made it a little less painful with their attentiveness and professionalism.

5

I am a little disappointed in YELP, I just posted a review and it has been removed! I am, however, thrilled with Transmasters! The staff (Rick and Tom) are wonderful! I used to be a "dealer only service" kind of person. When the make of my car became unavailable (Saturn), I took my car to another dealer for specific service that had been diagnosed. The dealer (another nameless GM dealer) would not fix the problem and at the same time had NO idea about my car model. I felt with the service writer that I was treated as a "woman" not as someone who knows enough about cars that she can speak intelligently about them. In contrast, Tom and Rick do not talk down to me, they explain what they would like to do, call to update what is going on and make sure that I am treated like any other person. I now take my car there for all service, including oil changes and maintenance. I give them 5 stars for communication, quality of service and just being honest!

5

With 3 kids, our 2005 Honda Odyssey is our lifeline to the outside world. We finally reached 100,000 miles and like all other major milestone service intervals, we wanted to make sure we had the necessary work done. In previous years, we were taking our vehicle to the Honda dealer in Poway. However, after receiving a quote for an exorbitant amount of money, we decided to look elsewhere. The vehicle was no longer under warranty anyways, so was it really necessary to keep feeding the dealer? We started asking our friends and coworkers, who they took their vehicles to for maintenance work, major or otherwise. We received several recommendations from numerous places, but a name which came up more than once, was Transmasters in Encinitas. A transmissions place? In Encinitas, no less? Really? I called, and had a pleasant and cordial conversation with their service manager, Tom. I'm really big on customer service, and delivery over the phone is that much more difficult. I was impressed enough to bring my van in. The price was great (especially compared to the dealer), the warranty on the work done is equivalent to anything being promised by the dealer, I felt like an appreciated member of their business, and they did a great job! The responsibility of owning an aging vehicle is preventative maintenance to negate the big price tag items. We plan on running our van into the ground, with at least one (hopefully not too soon) transmission or engine overhaul. When that time comes, we will be taking our van to Transmasters in Encinitas. Until that time, our struts are perhaps long overdue. Another visit is surely in order!

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